cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
COVID-19 impact to Yes Crowd & Contact Centres info here
Highlighted
New Contributor
New Contributor

my LG phone is silent

ive tried absolutely everything, and i cant hear the phone ring, cant hear message tones, there is no sound whatsoever. Ive only had it since july this year, ive gone to every possible setting and troubleshoot, but its doing nothing at all. I only know ive had a call or text when i look at my phone. Its really annoying because my daughters often need me urgently, please can someone help, thankyou

0 Kudos
Reply
3 Replies
Highlighted
Esteemed Contributor
Esteemed Contributor

Re: my LG phone is silent

What model LG is it and have you tried a full factory reset?

0 Kudos
Reply
Highlighted
New Contributor
New Contributor

Re: my LG phone is silent

on the box it came in it says K4 on the side of the box near bar code it says LG-M160, and yes i factory reset it a few days ago

0 Kudos
Reply
Highlighted
Esteemed Contributor
Esteemed Contributor

Re: my LG phone is silent

Under call settings is the no interruption mode possibly on? 

0 Kudos
Reply