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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

New Contributor
New Contributor

missed call message



when my mobile is  switched off or out of coverage, i am not notified of who has called. When i called 159 there is a message saying that this service is activated on my mobile. However i do not received text messages on who has called. When i text yes on 159 there is a message saying "there was a technical problem processing your missed call service request. Please try again later."


Does anyone have an idea on how to resolve this?


Thank you 

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Retired Employee
Retired Employee

Re: missed call message

5If you're our missed call service, you will not receive a notification unless the person who'd attempted to call you has left a message.

If someone has attempted to call you and hasn't left a message, the number should show up in your missed log. 

We don't configure that feature from our side.

If you'd prefer regular voicemail; switch off missed call service and activate a voicemail message box via My Account:

1) Login to My Account

2) Select your mobile number from the Dashboard

3) Select Manage

4) Select Voice Call Settings 

5) Select Missed call service and toggle off

To activate voicemail:


5) Select Diversions

6) Toggle Voicemail on 

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