hi im trying to activate my $40 prepaid sim card , i keep getting a error message REFERENCE:PPACT-SIMVAL-0008, and its not letting me activate it
help please
Hi
Indicates a faulty SIM which means a visit to an Optus store, if there is one near you for a replacement SIM. Otherwise a call or online chat to Optus support to obtain a replacement.
A slight chance if you give the SIM a gentle clean with a soft cloth it will work.
Dave
Hey @kingkhani,
How did you go following Dave's advice? If you're unable to get it working, we suggest reaching out to our team via Live Chat here.
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