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New Contributor AmandaRad
New Contributor

iPhone x

Hello

Im currently in Brisbane and have a new iPhone X. I can only get access to 3G in Everton park. I’ve alreaded accessed settings and enabled 4G for voice and data and reset network settings etc. I called Optus and they informed me I can only get 3G where I am but the coverage map says I should be getting 4G. There is no deviation in the map with 20kms of me that says 3G so I’m not sure why. 

I’m not sure I’ve ever had a 4G connection. 

Can anyone help? 

Thankyou

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Crowd Champion Davelew
Crowd Champion

Re: iPhone x

Hi

 

When you are in a different area of Brisbane check if you are getting 4g coverage.

If you don't in a couple of other areas it must be the phone.

 

Dave

 


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RetiredModerator Shauna
RetiredModerator

Re: iPhone x

Hey @AmandaRad - We can help 🙂 Can you please send me a private message confirming your full address? Let's see what's available in your area. 


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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