Literally have had 3 people confirm my phone will be delivered this morning and last night, some guy apparently rang up Startrack and they confirmed it that they were delivering it today. And now i'm being told it has not been allocated and now they are telling me the 14th?!
Are you serious Optus has any one received a text message and confirmed this because im done! Literally optus is so poor with customer service you should be ashamed optus its a complete joke!
Same here. Optus is a hoax. I have been told the same. "Yes Sir it is your iPhone X which is received at the warehouse" Daah!!! where the hell is the phone?
I guess I am going to cancle the order and go for Pixel 2 xl.
I can confirm that you will receive an SMS when your iPhone is on board for delivery. You can track the status of your iPhone delivery using your order number in the confirmation email at www.startrack.com.au.
We appreciate your patience
We are sorry to hear of your experience. Could you please PM your details and include your tracking number so we can look into this for you?
I just got the following update from OPTUS chat:
"the order has already left warehouse and you can expect delivery of the order by today or tomorrow morning"
But i haven't received an SMS yet......