iHeartRadio is a streaming service that is currently included in Optus’ data free streaming offer. Our agreement with iHeartRadio will cease on 26 October, 2019.
This means that iHeartRadio will no longer be part of the music streaming offer. Google Play Music and Spotify will remain, for both Postpaid (Mobile and Mobile Broadband) and Prepaid.
I’m currently using iHeartRadio how will I be impacted?
Postpaid Mobile and Mobile Broadband
If you have used iHeartRadio in the last 6 months and within the minimum term of your contract or on a M2M or no longer in a contract, you would have received an email or SMS advising you that iHeartRadio will now be counted against your data allowance. If you would like to discuss this further, please feel free to contact us via chat or on 133 937.
Prepaid
If you’re on eligible plans that offers data free music streaming and have used iHeartRadio in the last 6 months, you would have received an SMS advising that iHeartRadio will now be counted against your data allowance as of the 26th October 2019. If you would like to discuss this further, please feel free to contact us via chat or on 133 937.
FAQs
Why is iHeartRadio being removed from the music streaming offer?
Our agreement with iHeartRadio has been terminated.
If you stream music on iHeartRadio from 26 October 2019 will you get charged for data usage?
Yes, you will be charged for data usage.
How will you know if you get data free music streaming or not?
If you are on Prepaid, you will see MyMusic Selected Apps listed when you purchase an eligible recharge via the My Optus app. If you are on Postpaid, refer to the Service tab at the bottom of the screen, “Service Settings”, “Entertainment” and then “Music Streaming”.
Is this going to impact my data usage, who can I contact to discuss?
Our friendly chat agents will be able to assist if you have any questions or concerns, alternatively you can call us on 133 937.
if you have any questions or concerns, you can call us on 133 937.
