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Occasional Contributor
Occasional Contributor

how to contact accounts to query a bill

what is phone number

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Moderator
Moderator

Re: how to contact accounts to query a bill

Hi @punk, thanks for reaching out to us. You can contact us via Live Chat or on 133937 Mon - Fri: 8:00am- 7:00pm Sat: 9:00am - 5:00pm. Alternatively, we can assist you with the bill as well. Please PM us → here your phone number / account number, full name and date of birth to proceed.


Kartika__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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Occasional Contributor
Occasional Contributor

Re: how to contact accounts to query a bill

thanks for that

I've solved the issue by using on line chat although it's time consuming and cumbersome

 

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Moderator
Moderator

Re: how to contact accounts to query a bill

Your welcome 🙂 @punk. Glad to hear that this has been sorted for you. Appreciate your feedback in regards to your Live Chat experience. I have passed this on to the relevant team. If you need help with anything else in the future let us know.


Kartika__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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