how do i know of i have been approved ?

[miamoussa]

Hi I applied for a iPhone 8 plus and iPad 9.7 inch and received and email with a tracking number and a customer authority document containing 2.mobile numbers for the products I have applied for . Does this mean I have been approved for he devices Is there anyway of knowing for sure as I need this for work. Any help or advice would be much appreciated Kind regards Maria

[Yeldarb]

I would say you have been approved if they have given you a tracking number and phone numbers for the devices. You should have received confirmation of that in a text or email. Have you tried the tracking information on the link below to see what the status is?

http://www.optus.com.au/shop/support/answer/track-your-delivery?requestType=NormalRequest&id=1916&ty...

[Oak37]

Did you end up getting approved?

[z_hook · Accepted solution]

Hey @Oak37,

Thanks for reaching out.

Once your order has been approved, you will recieve a text/email with your order number.

Please note that we’re unable to look into account details on Yes Crowd.

If you’re still needing a hand, we recommend messaging us via the My Optus App. The team is available 24/7 and are ready to assist customers as quickly as possible.

If for some reason you’re unable to, if you have a social media account, please then send a PM to Optus on Facebook or a DM on Twitter with the details for further assistance mentioning you’re unable to use the My Optus app.