cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
miamoussa
New Contributor
New Contributor

how do i know of i have been approved ?

Hi I applied for a iPhone 8 plus and iPad 9.7 inch and received and email with a tracking number 64569096 and a customer authority document containing 2.mobile numbers for the products I have applied for . Does this mean I have been approved for he devices Is there anyway of knowing for sure as I need this for work. Any help or advice would be much appreciated Kind regards Maria
0 Kudos
Reply
4 Replies
Yeldarb
Esteemed Contributor
Esteemed Contributor

Re: how do i know of i have been approved ?

Hi Maria, did you try my suggestion on your other post? Alternatively you can try the live chat support (second link below) to see if it's been approved.

 

https://yescrowd.optus.com.au/t5/Mobile/how-do-i-know-of-i-have-been-approved/m-p/371467

 

http://www.optus.com.au/shop/notices/service-chat

 

0 Kudos
Reply
miamoussa
New Contributor
New Contributor

Re: how do i know of i have been approved ?

Hi Thank you for your reply I have tried tracking it but all it says in progress and people on live chat aren't helping either 😞 Maria
0 Kudos
Reply
Yeldarb
Esteemed Contributor
Esteemed Contributor

Re: how do i know of i have been approved ?

Well that's disappointing. Hopefully an Optus staff member will see this post and check the status if your order.

0 Kudos
Reply
tanya75
Occasional Contributor
Occasional Contributor

Re: how do i know of i have been approved ?

i didnt apply for a phone but a simplan $30 15gb and im still waiting for a response .....i have facebooked and chat lived several  times as i was cut off and i still havnt heard wether im approved or not i do know that they have had alot of orders over xmas having so many specials  and i need mine for work too so hopefully they get them done soon 

0 Kudos
Reply