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New Contributor
New Contributor

excessive data usage

Last month and now this month my phone is suddenly using an excessive amount of data. I rarely use data and I am using my allowance within a couple of weeks. I have tried looking at apps using data but can't find the issue. Does anyone have any ideas for a solution? 

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Honoured Contributor
Honoured Contributor

Re: excessive data usage

What phone do you have?
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Esteemed Contributor
Esteemed Contributor

Re: excessive data usage

What do you call excessive and have you had a look under data usage as it pretty much tells you everything you have used? Backup programs are normally the big data killers however depending on how much data you actually have even Faceache and Twatter could be a problem. Have you also checked if anything is running in the background?

 

s9-data-usage.jpg

 

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New Contributor
New Contributor

Re: excessive data usage

I have an iphone 6s.  

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Esteemed Contributor
Esteemed Contributor

Re: excessive data usage

Maybe this link would help.

https://support.apple.com/en-au/HT201299 

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New Contributor
New Contributor

Re: excessive data usage

The 6s   doesn't give me that sort of data break down All back ups are done at home in wifi and I only use mobile data for occasional email, facebook and instagram. I have supposedly  used  3.2 GB in 14 days but this has never been an issue for me before and I have not changed my phone habits at all. 

Thanks

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New Contributor
New Contributor

Re: excessive data usage

Ok, thanks 🙂

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Esteemed Contributor
Esteemed Contributor

Re: excessive data usage