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Sisikejia
New Contributor
New Contributor

deactivate my SIM card

1. I am trapped in China and will not be in Australia for at least half a year so I want to deactivate my SIM card temporarily.

2. Furthermore, I did not use any mobile data in this card last month but still got charged unfairly.

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GTFO
Respected Contributor
Respected Contributor

Re: deactivate my SIM card

6 months is not a temporary suspension so that would not be available.

The service was still able to be used, unless you tell Optus to cancel it, Optus will still continue to bill you.

You need to contact Optus directly as nothing can be done via this public forum.

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