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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor snowboy
New Contributor

dashboard not shown when log in

I can't see DASHBOARD when I log into my account. For the most part this is what I get on the page:


      Some information on this page is not available at the moment. Please try again later.


I've been trying for a long time and still no dashboard. I've a few time-sensitive actions to do but need the dashboard to get to those links.


Any one else get this and found a solution?



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2 Replies
Crowd Champion Davelew
Crowd Champion

Re: dashboard not shown when log in



My Account is not the most friendly site.   A few things you can try


1)  Try a different browser

2) Open an incognito widow

3) Try login to Yes Crowd and using the drop down switch to My Account


If all else fails leave it for a while and try, try again or online chat to Optus to get your requests actioned.







I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
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Trusted Contributor
Trusted Contributor

Re: dashboard not shown when log in

Have you used any data yet? It gets confused if you havent done anything.


I think I sorted out some problems in my account, by getting chat to relocate to email2@fdiu. Then I renamed it back to email@.  However, that caused me to lose my yes crowd ID.

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