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New Contributor snowboy
New Contributor

dashboard not shown when log in

I can't see DASHBOARD when I log into my account. For the most part this is what I get on the page:

 

      Some information on this page is not available at the moment. Please try again later.

 

I've been trying for a long time and still no dashboard. I've a few time-sensitive actions to do but need the dashboard to get to those links.

 

Any one else get this and found a solution?

 

SNOWBOY

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Crowd Champion Davelew
Crowd Champion

Re: dashboard not shown when log in

Hi

 

My Account is not the most friendly site.   A few things you can try

 

1)  Try a different browser

2) Open an incognito widow

3) Try login to Yes Crowd and using the drop down switch to My Account

 

If all else fails leave it for a while and try, try again or online chat to Optus to get your requests actioned.

 

Dave

 

 

 

 


__________________________________________________________________________
I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
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Trusted Contributor
Trusted Contributor

Re: dashboard not shown when log in

Have you used any data yet? It gets confused if you havent done anything.

 

I think I sorted out some problems in my account, by getting chat to relocate to email2@fdiu. Then I renamed it back to email@.  However, that caused me to lose my yes crowd ID.

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