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New Contributor activ8
New Contributor

contacting optus

Why is it so hard to get any assistance?? Live chat does not work. Calling is also useless - can't talk to anyone. Go through multiple prompts just to be cut off again and again. Last attempt I was told finally told it was closed and I was to call back during normal business hours - it was 10am on a Wednesday. Explain to me why I should not go to another network?

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RetiredModerator Toomey
RetiredModerator

Re: contacting optus

Hey @activ8, not good to hear of your issues getting through to someone. Happy to help out however I can if you'd like to shoot me a private message with the details.


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