I've also been trying to find a way to thank or compliment but couldn't so will post here too. I want to sincerely thank Maggie and the team at the new Optus shop in Geraldton. I went into the store a few times to try and address some data issues I was having. Maggie was patient and honest taking the time to make sure I understood my account, the optus app and all things associated. I ended up leaving the store satisfied, with a new Iphone and data issues sorted. It is a welcome change to be able to go into a store, speak to a person and get some genuine old fashioned service. Thanks again to Maggie and the team at Optus Geraldton.