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2018-02-01 05:03 PM
just confirming when does my plan expire?
2018-02-01 05:50 PM - edited 2018-02-01 05:51 PM
Best not to publish your phone number on a public forum and you can find that info in the Optus my account portal or by speaking to support on the live chat link below.
2018-02-02 09:54 AM
That a dummy pic @Yeldarb? Otherwise your number is on display toooo
I do not represent Optus. The views, opinions and advice expressed in my posts are my own
2018-02-02 10:11 AM - edited 2018-02-02 10:11 AM
I Photoshop every picture I post and I take it as a complement that you can't pick the difference.
2018-02-02 03:18 PM
If the website ever works. It barely does on mobile. Always says ‘we’re experiencing technical difficulties’ when trying to view Plan Info.
Same with the Billing Snapshot, rarely shows on mobile 😂
2018-02-03 03:22 AM
Hi @ lucia26 - Really sorry for the inconvenience caused. To check your mobile expiry, this can be done from My account. Alternatively you can contact Live Chat as well from My Optus App and we can get these details for you.
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.
Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button
2019-02-21 09:25 AM
Here's a tip - you can set expiry dates for your mobile in this website and app - https://www.getreminded.com/
Reminders ensure you have time to negotiate a new contract and not overpay. Plus set for energy, car rego, passport + lots more.