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New Contributor
New Contributor

charged for international call i didnt make

i just received my bill, and noticed it was alot higher then normal.

looking at my bill i see there was call made to Tunisia for 157min which i didnt make

anyway else have this happen

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Moderator
Moderator

Re: charged for international call i didnt make

Hi @Dan0983, sorry to hear you've had an unexpected International call charge on your bill.  As you've mentioned you don't recognise the call and especially due to the destination, it's possible this has been a result of a scam.  Just to confirm, have you received calls from an unknown international number and did you answer them?


Can I please bother you to reach out to us by a private message via our Social Media pages (official Optus Facebook page or Twitter page) where we'll be able to obtain your details securely and assist you further with your concern.

Alternatively, you can reach us on a smart device via our Messaging service on the My Optus app 24/7.