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ziplock
New Contributor
New Contributor

changed plan to epic date with 30$ credit but has already used up 10$ ?

changed plan to epic date with 30$ credit but has already used up 10$ ?

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Tina_YC
Moderator
Moderator

Re: changed plan to epic date with 30$ credit but has already used up 10$ ?

Hey @Zoinks, thanks for getting in touch with us. Oh, that's odd! I've taken a closer look at 'Prepaid Epic Data' and I can see that a $30 recharge provides you with unlimited calls and text, 35GB of data (on the first 3 recharges) and $5 Extra credit.


If you would like to check your Prepaid phone credit via SMS, please Text the word bal to 9999 and You’ll receive an SMS with all the details. Let me know if you have any further questions. Tina. 

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

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