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New Contributor Lulu1952
New Contributor

cancelling a sim

Cannot talk to anyone at Optus.all automated. Lost / stolen phone and want to cancel sim if possible. Have been trying all morning.

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Trusted Contributor
Trusted Contributor

Re: cancelling a sim

http://www.optus.com.au/shop/notices/service-chat

 

Make sure you get some kind of receipt off them, because I'm sure half of chat is just watching TV, and thinks it's fun to just to avoid doing what you asked for.

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Super Contributor
Super Contributor

Re: cancelling a sim

Hi @Lulu1952

 

Sorry to hear this. Can you please DM me: http://yesopt.us/pmdee with your Mobile number, full name, and DOB so I can organise this for you? 

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