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2018-04-12 11:33 AM
Why do I have to wait more than 21 days before you take my payment via direct debit? I would prefer my payment to come out within 14 days or less.
Solved! Solved: Go to Solution.
2018-04-13 12:08 AM
Are you saying that the debit happens 21 days after the due date in the account?
2018-04-13 02:14 AM
If the payment day isn't suitable, you can ask to change your billing date to a few weeks earlier. Jump into Live Chat with our Billing team to discuss.
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2018-04-13 11:44 AM
Thank you for your reply. I wanted to change my billing date from issue date to much closer to the issue date. I have solved this now by going on live chat.