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2015-11-19 12:02 PM
Hi I need to access a number I called about 3 months ago, that has accidently been deleted from my phone.
I thought just login to optus and I will see it, however it only lets me look at calls made from the latest billing cycle, and I
cant see any option to download older bills.
Can anyone help find this number for me , would save plenty of headaches
2015-11-19 02:15 PM - edited 2015-11-19 02:21 PM
In the My Account portal under Your Bills you will see your account number on the far right side. If you click on that it should take you to a summary of previous payments. If you click on an older bill (View summary online) it will open up in a summary format however there is an option at the top of the screen to download the complete bill in PDF format.
2015-11-20 12:11 PM
Hey dcdadc, have you checked your bills as yet? You can retrieve PDF copies of the past 12 months which should hopefully help you find the number
2017-10-18 03:11 PM
Please help me access my call history for the last 4 months... I cannot see the numbers I've called. I lost my phone and need to contact someone that I messaged around June/July 2017 on a very important issue.
2017-10-18 05:50 PM
You will be able to find your call history details via My account by checking your bills online.