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New Contributor RS74
New Contributor

Yobee scam

How can Optus allow an unauthorized company to add to my mobile bill? It's a scam and I will report it.  

21 Replies
New Contributor kb18587
New Contributor

Re: Yobee scam

Yep, same thing for me on this months phone bill. Very frustrated!

Super Contributor
Super Contributor

Re: Yobee scam

Hi @RS74

 

Sorry to hear that. Have you been charged for premium SMS's? 

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New Contributor Hammo088
New Contributor

Re: Yobee scam

I also just received charges for this yobee scam bull twice in one month. Even though when I set my account up in the optus shop with the lady I specifically said I didnt want 1300 charges when she was helping me set up my phobe and told me she could block them. 

I'll be having a argument with them I'm sure because I won't be paying the additional charges.

RetiredModerator Pete
RetiredModerator

Re: Yobee scam

Hey Hammo088 - let me check this out for you. If you could please PM me through your full name, d/o/b and mobile number, I'll be able to escalate this to them and organise a call back to further investigate. Pete

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Occasional Contributor Nellemk
Occasional Contributor

Re: Yobee scam

The Same thing is showing up on my bill. I am far from impressed and will be reporting it if it is not taken off my bill. I am a loyal customer and my bills are payed months in advance. So I am not happy I am being ripped off by a scam on my bill

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RetiredModerator PhilC
RetiredModerator

Re: Yobee scam

Hi @Nellemk we'd be happy to assist with this if you could please send through the full name, number and date of birth attached to the account here →http://yesopt.us/pmphil.


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New Contributor steve411
New Contributor

Re: Yobee scam

Yep same happened to me Yobee and TV Pass UnLtd.

This unbelievable how are we even mean't to pay out phone bills with these types of charges.

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New Contributor steve411
New Contributor

Re: Yobee scam

can someone from optus please help me remove these charges from my account

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Occasional Contributor Nellemk
Occasional Contributor

Re: Yobee scam

Thank you, I have sent my details

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