Yobee scam

[RS74]

How can Optus allow an unauthorized company to add to my mobile bill? It's a scam and I will report it.  

[kb18587]

Yep, same thing for me on this months phone bill. Very frustrated!

[DJ83x]

Hi @RS74

Sorry to hear that. Have you been charged for premium SMS's? 

[Hammo088]

I also just received charges for this yobee scam bull twice in one month. Even though when I set my account up in the optus shop with the lady I specifically said I didnt want 1300 charges when she was helping me set up my phobe and told me she could block them. 

I'll be having a argument with them I'm sure because I won't be paying the additional charges.

[Pete]

Hey Hammo088 - let me check this out for you. If you could please PM me through your full name, d/o/b and mobile number, I'll be able to escalate this to them and organise a call back to further investigate. Pete

[Nellemk]

The Same thing is showing up on my bill. I am far from impressed and will be reporting it if it is not taken off my bill. I am a loyal customer and my bills are payed months in advance. So I am not happy I am being ripped off by a scam on my bill

[PhilC]

Hi @Nellemk we'd be happy to assist with this if you could please send through the full name, number and date of birth attached to the account here →http://yesopt.us/pmphil.

[steve411]

Yep same happened to me Yobee and TV Pass UnLtd.

This unbelievable how are we even mean't to pay out phone bills with these types of charges.

[steve411]

can someone from optus please help me remove these charges from my account

[Nellemk]

Thank you, I have sent my details