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New Contributor ash15656
New Contributor

Why is Optus Live Chat not working?

why is the 24/7 chat not working?  my phone is restricted this is the only way i can talk with someone

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Online Community Manager
Online Community Manager

Re: help

Hey there Ash15656,


How have you been trying to connect to the Live Chat team?

Some customers that have reported this issue have had luck once they've disabled pop-up blockers, tried another browser, used incognito/private mode instead, etc.

Hopefully you've been unrestricted now, if you're still having trouble if you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details.  


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