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New Contributor
New Contributor

Why do I have to pay bill?

I transferred my telecom from optus to amaysim on 18th jan.
I wonder why I have to pay 16.78dallors for just one day using? 49/30 equals 1.63 dollors. I can not pqy my bill about 16.78.
You have to check my account and then send a email or message. Thank you
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Super Contributor
Super Contributor

Re: Why do I have to pay bill?

@taewoonglee I suggest you contact Optus Billing to sort this out. The Optus Employees in Yes Crowd do not have access to your account details etc.

I am not an Optus employee.
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Online Community Manager
Online Community Manager

Re: Why do I have to pay bill?

Hi taewonglee,


Sounds like you've received a pro-rated final bill.

You wouldn't be charged for days of directly using the service, you'd be charged for the amount of days you had the plan active for.

For example if you were on a $35 plan and your final bill was from around January 4-18, you'd be charged about $17 even if you only used it for one day on January 10th.



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