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embarnick
New Contributor
New Contributor

Who can I contact about my Optus bill apart from Chat and Phone?

Hi there,

I've been trying to use the live chat option for the last couple of weeks to no avail, and the waiting times on the phone are too long.

I've been charged incorrectly on my bill and I just don't know who to talk to about it.

Can someone help?

Cheers,

Em

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petergdownload
Honoured Contributor
Honoured Contributor

Re: Billing

Try Optus Facebook if you have an account for a quicker responce. The Optus Mobile Phone app is usually pretty good too (There's an option to send them a message and they'll get back in due course when free)

 

Peter Gillespie

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