Have you checked your usage by logging in to MyAccount?
Please chat with us so the team can take a look at this for you.
Ray YC asked me to chat, but when I open the chat page the option links don't appear to be active. I hardly use the phone; I use data only via my home broadband and I might send 2 or 3 texts a week, and make a similar number of calls, yet my credit evaporates at $1.00 per day. When I still had my dumb-phone, on the same sim card and plan, this didn't happen. So what has changed???
Please try using a different internet browser.