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2017-09-02 09:30 AM - edited 2017-09-02 09:30 AM
I signed up to a sim-only plan ($40/month) online during a 10% discount offer, making the total cost $36/month. Subsequent to this I've also entered into a tablet contract for an additional $40/month.
My 10% discount on the sim-only plan has not been applied to any of my bills. Optus chat have assured me on 3 different occasions that my 10% discount is applied, but I'm now on my third bill and it still hasn't appeared on any of them.
How long does it take?
2017-09-03 01:41 AM
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2017-09-03 01:48 PM
Thanks @Adza, I've just responded to your PM on behalf of Aman.
2017-09-05 11:20 AM
Hi Casey, Aman... I provided the necessary information as requested via PM and haven't heard anything else since Monday.
Can you please chase this up.