cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
New Contributor Jasmyne82
New Contributor

When does my contract finish?

.

0 Kudos
Reply
3 Replies
Online Community Manager
Online Community Manager

Re: Contract

Hi there Jasmyne82,


Looking to upgrade your phone?


Please see: How to Know My Contract End Date


_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Reply
Contributor SteveV
Contributor

Re: When does my contract finish?

Login in to my account on Optus website. In services scroll down. Click your number. Then go to overview. Under “service details” it will have your current plan and an ! With your contract will expire on ...........
0 Kudos
Reply
Online Community Manager
Online Community Manager

Re: When does my contract finish?

Current instructions listed below:


 

You can find your contract end date in My Account and the My Optus app.


Using the My Optus app

  1.  Open the My Optus app
  2. From the top left of your display, tap the hamburger menu (the menu icon with 3 horizontal lines) 
  3. Select More > Profile
  4. Display of Critical information link and Contract Details

Important: To view your contact end date, you'll need to be logged into your My Account in-app. 


Using My Account

  1. Login to My Account
  2. From the drop down, select the relevant account number 
  3. From your account/service summary screen, select the service number
  4. Click View Details
  5. Click the Overview tab
  6. From this screen, you'll see your contract end date and plan's critical information summary 
-----------------------------------------------------------------
If you've found my answer helpful, please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Reply
Top Contributors