If you added an additional service to an existing Optus account, the gap between your service activation and your existing billing cycle is your pro rata billing period. You’re charged a portion of your plan fee & the full cost of your plan in advance.
I have two mobile phones one with an apple watch attached to the plan 1 phone and internet service and 1 ipad service with you guys. I decided to upgrade my apple watch a little early as you dont bundle them with phones anymore I recieved it on Friday which is great but when i go into my account itk not on with my other services but they have created an account seperate for this alone is there any reason for this? As I am looking at moving another service over from Virgin and upgrading my mobile phone but I dont want to have seperate accounts for the different services.
Hey there Nikki68,
Just a heads up that we don't have visibility of or access to customer accounts here on Yes Crowd.
As long as each of your services are in your name there should be no issue to consolidate them onto one account.