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COVID-19 impact to Yes Crowd & Contact Centres info here
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Occasional Contributor
Occasional Contributor

What's with the COVID-19 data bonus of 20GB?

When/how is it supposed to happen?
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Honoured Contributor
Honoured Contributor

Re: What's with the COVID-19 data bonus of 20GB?

I believe its activated via the Optus App
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Occasional Contributor
Occasional Contributor

Re: What's with the COVID-19 data bonus of 20GB?

I read that too, but I don't see anything about it in the app
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Honoured Contributor
Honoured Contributor

Re: What's with the COVID-19 data bonus of 20GB?

Are you post paid mobile?
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Honoured Contributor
Honoured Contributor

Re: What's with the COVID-19 data bonus of 20GB?

Makes me laugh (i.e. shake my head ruefully) though. Any time the government looks to regulate some part of an industry (Not just Optus but all of them) there's always an out cry about how technically difficult it will be and the expense and complexity yada yada yada. So it gets canned or paired down. But if they industry wants to implement something new then its a few phone calls, update the app and whalla.
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Valued Contributor
Valued Contributor

Re: What's with the COVID-19 data bonus of 20GB?

there's always an out cry about how technically difficult it will be and the expense and complexity yada yada yada.

And lets not forget all the problems and bad behaviour that go on for years. If/when they do fix a  problem or their behaviour they just can't resist bragging about it.

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Crowd Champion
Crowd Champion

Re: What's with the COVID-19 data bonus of 20GB?

Hi
This additional bonus is for April so cannot be activated till then

Dave

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I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
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Online Community Manager
Online Community Manager

Re: What's with the COVID-19 data bonus of 20GB?

Can always count on Dave to be across the detail ☺️ 


Here is the info. App should have the info from tomorrow.


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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Honoured Contributor
Honoured Contributor

Re: What's with the COVID-19 data bonus of 20GB?

But I want it nowww! 😫