What does "Acc MOB Bdl" mean?

[legallyblonde]

Does anyone know what the phrase "Acc MOB Bdl" means on a mobile account.  It's charging at about $10 a month but I have no clue what it's for. 

I don't have any home phone or internet with Optus, just 3 mobiles on the one account which I've had for years. 

I've trolled through a bunch of the Critical Information Summary docs as well as searching the website & these boards & can't find any reference to what this is. 

Last resort I'll contact Optus of course but thought someone might know ...?

Thanks in advance. 

[caaf]

Hey there,

My thoughts are Account Mobile Bundle. As for the charge I'm not sure, sure it's not a credit? You may be required to contact Optus directly.

[legallyblonde]

I should've mention that I had already considered the obvious Account Mobile Bundle, which is what I'd already looked up. And of course bundles usually mean a credit, but this is definitely a charge. Optus told me it was a subscription charge & gave me the name and number of the company charging. However it's not them at all so I'll be getting back in touch with Optus. 

[NIconico]

Hi, I also got charge to my bill.

but I have only one phone and it is a plane + $0 phone.

I have same extra $10 over charge like your.

Can you tell me your story after that before I give a call to optus?

Thanks

[Marie]

Hmm that is unusual @legallyblonde 😞 

You're most welcome to PM me your mobile number, full name and date of birth & I can take a look the charges you've received.

@NIconico I've responded to your other post about this. 

[Browntown29]

I have the same thing - have we worked out what it is? I’m definitely being charged $10 per month and I don’t know why? 

[Dan_C]

Hey @Browntown29, thanks for reaching out to us here.

I've trawled through a few threads and I'm unable to find a clear explanation for that particular charge description. Feel free to send us a PM with your details. We need your full name, DOB and account number. I can always reach out to our billing support team and ask them for an explanation. Have you only recently been charged the additional $10.00 or has this appeared on all invoices since you'd signed up with us?

[Dan_C]

We've just replied back @Browntown29. We've established that it's an accessory repayment charge. We'll continue chatting with you via PM.

[ryb]

Was this issue ever resolved? I too have just discovered that ive been charged $10 a month for the same thing.