I too have noticed this on my bill, and was told accessories are free upto $480 and noticed being charged.
I didnt spend $480 in accessories but still got charged per month -- fraud!!
Checking with store regarding this!!
If this appears on your bill it is because it has been entered into the system as the customer has seemingly chosen to purchase accessories and pay for them over time in equal monthly instalments on their Optus account.
Obviously the theme of this thread is that various customers dispute this as under the impression it was free, at the moment the suggestion is to look over the paperwork that you've signed and for any dispute to first make a complaint to the store manager.
If somebody has already done this for their situation nobody has reported back here what the outcome was so that would be appreciated 🙂
I have recently noticed this extra charge on my bill with the same description " Acc MOB Bdl" after I have paying this for more than one year, and I have never been told that there's an extra charge for the accessories that come with the plan that supposed to be free according to the sale person at Melbourne central store.
I was supposed to choose a $30 sim-only plan, but the person told me that if I upgraded to the $40 plan, it will come with a "free" accessory without charge.
If anyone else has the same issue? This is obviously considering FRAUD and untruthful selling technique, especially to uni students.
Thank you for raising this issue.
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