Accepted Solution

Watch world cup before phone/sim delivery


Very competent staff!

After waiting for one week, keep telling me to wait until tomorrow. now suddenly someone in their sales support ask me to cancel the online order and resubmit in store, because their warehouse hasn't sent out after promised time frame ! Will your store keep me wait until world cup finish's - if out of stock in shop? And your Burke St store is unreachable by phone


Re: Watch world cup before phone/sim delivery


If the world cup is super important to you, you can now subscribe via the apple/google stores and get online straight away

I do not represent Optus. The views, opinions and advice expressed in my posts are my own

Re: Watch world cup before phone/sim delivery


Hey @SportsGirl2018 - are you currently an Optus customer? If so, can you please confirm your account number, full name and DOB via PM? What device have you ordered? 

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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