These people are illegal crooks.
It's all over the Optus network - just check the message boards.
Ring Optus and tell them you want a review. Do not stop until they return your money.
We need to fight this illegal activity together.
I have also been charged over $20 a month since I signed up with Optus and I was wondering why... My last 3 bill cycles have this Waala subscription thing and I don't even know how it got there. Anyone know how to get these charges reversed?
Hello I've just noticed in being billed for a service I know nothing about, $54 at the moment, I was wondering how you could help me unsubscribe and block all premium SMS services, as I don't want to keep on getting billed, I haven't got any messages from the service, to be able to reply with stop, so if you could help that would be great, thanks
All good I've found the messages so iveI unsubscribed, is there any way of getting my money back, the reason I wasn't getting the messages was because I had my Facebook Messenger set as default message app, so they weren't coming through, so yeah I was wondering if anyone could help me with the steps on getting a refund, oneI noticed, this as been happening for weeks, but this is the first time I got a message from Optus telling me I was a bit over in money on what was included in my plan, any help would be great.
@engaus43, I've just sent you a private message.
You're welcome to chat with us there.