My phone has suddenly stopped allowing callers to leave a voicemail and now sends me a voicemail via text. I’d prefer my callers to hear my greeting and leave a message as I feel this is a more professional look whilst trying to manage a small business. Can you help me swap these settings back? I have tried calling 159 didn’t help. I have also called 321 and reconfirmed greeting message etc but hasn’t swapped it over either..
To turn Voice to Text on you must also have Voicemail active. See our article on activating voicemail if you need help.
To switch Voice to Text off, log in to My Account.