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Voicemail

Sean69

Hi.

I have just ported my number from Virgin to Optus.

When I try to set up voicemail, it says my number is invalid.

Any suggestions would be appreciated.

Re: Voicemail

Shae

Not good to hear... Can I ask if you can make and receive calls from your Optus service?

 

Sometimes it can take up to 4hrs post activation for all features to begin working, so if you just got set up, there may be a delay in this being made available. If you wanted to get some more info on different set up steps, you can check this out here.

 

Hope this helps.

Re: Voicemail

Sean69

Thanks Shae.

 

No problem with calls after the 4hr wait yesterday.

I tried the setup steps but still get the "invalid number" when I input it into the voicemail access.

Regards 

Solution

Re: Voicemail

Shae

If you call 321, do you get any voicemail options? if not, it might be worth contacting the Live Chat team for mobile tech in that case to ensure that it's provisioned correctly.

Re: Voicemail

Sean69

It happens when i call 321.

It asks me to input my phone number and then says it is invalid.

I will try to get in touch with someone.

Thanks again.

Re: Voicemail

WesyO_o

Same thing is happening to me 👎🏽

Re: Voicemail

Mannasand

To me as well. Not a great onboarding experience!

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