The long weekend is nearly here – time to break out the speakers for a poolside party. Check out Yes... Read the full story
2018-02-01 01:24 PM
I have just ported my number from Virgin to Optus.
When I try to set up voicemail, it says my number is invalid.
Any suggestions would be appreciated.
Solved! Solved: Go to Solution.
2018-02-01 01:27 PM
Not good to hear... Can I ask if you can make and receive calls from your Optus service?
Sometimes it can take up to 4hrs post activation for all features to begin working, so if you just got set up, there may be a delay in this being made available. If you wanted to get some more info on different set up steps, you can check this out here.
Hope this helps.
2018-02-01 02:12 PM
No problem with calls after the 4hr wait yesterday.
I tried the setup steps but still get the "invalid number" when I input it into the voicemail access.
2018-02-01 02:31 PM
If you call 321, do you get any voicemail options? if not, it might be worth contacting the Live Chat team for mobile tech in that case to ensure that it's provisioned correctly.
2018-02-01 02:47 PM
It happens when i call 321.
It asks me to input my phone number and then says it is invalid.
I will try to get in touch with someone.