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New Contributor YIDDO
New Contributor

Re: Voicemail not working on Optus

Hi all, '


I have been told by at least a dozen of my customers now that when they phone me the call rings and rings and then disconnects without going to voicemail even though my voicemail is set up and operational. I thought it might have been an isolated event but this have now been over a 2 month period. I wonder how much business I have lost? Anyone know of a solution to this issue or having the same issue?




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Online Community Manager
Online Community Manager

Re: Voicemail not working on Optus


Have you verified this by calling your number and seeing what happens?

As advised earlier in this thread it may not be provisioned properly so you would need to contact Optus to have this checked out.


I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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