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New Contributor
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Voicemail Pin

I have never changed my voice mail pin, it's always been the same. all of a sudden I have the wrong pin but I never changed it. Why am I being punished for Optus stuff up. I don't have roaming and they can not reset my password without SMS even big companys `give you a choice of SMS or Email. It's already cost me a fortune dialing into the voicemail system with no luck, this is why people leave optus they can never get it right.

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Trusted Contributor
Trusted Contributor

Re: Voicemail Pin

Why would you require roaming to receive an SMS for a password reset done of Optus chat?

 

I can see one instance where the moderators around here have helped. You need to send your account details and date of birth to one.

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Re: Voicemail Pin

I did but he had to up refer me but was too late at night and today no one is picking up on chat, might have to wait till monday.

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Re: Voicemail Pin

Took me three minutes just then

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Re: Voicemail Pin

When I was in a situation to do it waited 20 minutes that was at 0930, I'm not in a situation at the moment to connect. Maybe when .get bwlack to the hotel.

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