Voice to MMS

Haiyan76 · ‎04-06-2018

There is a voice to MMS function bill and I have asked the OPTUS team to remove it ( because the website doesn't give detailed guidance how to do it), and every time the team told me it was removed definitely and every time it appears on the bill next month. it has been this way for 4 months!!!

What is the truth? Optus can't do it or not willing to do it?

SamSam · ‎04-06-2018

They definitely can because my friend had it removed from their account last month. Sounds like you're getting unlucky with the people you're talking to

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Tris · ‎05-06-2018

Hi @Haiyan76, you can remove voice to MMS via My Account. On the dashboard, you'd need to click on 'Settings' for the relevant service. Feel free to send a PM if you'd like it removed from our end though. I'm really sorry it's not been done in the past

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frustrating · ‎25-07-2018

Where is the settings page?

Kartika · ‎26-07-2018

Hey @frustrating, check out this → link for more info on Voice to MMS.

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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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