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New Contributor YAS00F
New Contributor

Vodafone customers unable to call me

I ported my number from Vodafone just before Christmas 2016. It took me a while to find out that certain people cant get through to me. Only common thing between them is they are all Vodafone customers . It is either a porting issue or a routing issue. But no one seems to know what I am talking about when I ring Optus...

Any suggestions??

 

 

 

 

 

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Respected Contributor
Respected Contributor

Re: Vodafone customers unable to call me

My understanding is this is a problem on Voda's end however now that you're an Optus customer, you need to report it to them and then they'll sort it out with Vodafone.

 

I'd request they lodge a fault ticket for you and have them provide you with the reference number.

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I do not represent Optus. The views, opinions and advice expressed in my posts are my own
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New Contributor YAS00F
New Contributor

Re: Vodafone customers unable to call me

Thanks.

 

Will do

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