Even Kogan Mobile offer visual voicemail.
This must be embarrassing for you Optus.
How many more generic responses do we expect from you before you listen to your customers?
Product are aware that there's a demand. At this stage, it's available on business/enterprise plans, but not consumer grade plans. As to the reason why, I can't really offer much in the way of an explanation.
If it is launched, we'll be happy to finally give a positive answer,
Confirming Dan's earlier response, I'm sure we'll announce it ourselves here on Yes Crowd if the day comes 🙂
Update: The day has come. Optus finally has Visual Voicemail 😀
Please see this thread for details: - Optus has launched Visual Voicemail