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New Contributor Phenomenem
New Contributor

Virgin Mobile switch offer

Hi, I am currently a Virgin Mobile customer with 4 months left on my contract, and Virgin are offering to waive the remainder to switch to Optus.

However, when I use the link they give me (https://offer.optus.com.au/vmaspecial?i_cid=MA_early_upgrade) to the Optus offers and fill in my details and hit 'Next' the page doesn't load anything, it just times out.

Is the offer to switch no longer on the table?

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Online Community Manager
Online Community Manager

Re: Virgin Mobile switch offer

Hi there Phenomenem,


I'm pretty sure their offer is open until their phase out/shut down is completed in the coming months.


Any luck if you try with a different browser? 

You can also call Optus Sales on 1800 780 219.


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New Contributor Phenomenem
New Contributor

Re: Virgin Mobile switch offer

Thanks, I was trying with Firefox originally, Chrome didn't work but Edge pulled through for me!
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Online Community Manager
Online Community Manager

Re: Virgin Mobile switch offer

Great stuff 🙂 Thanks for the update @Phenomenem

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