Mobile

CrapTV · ‎2017-08-10

I've disputed this twice already and still no response from Optus. I have transcripts of both live chats. Optus hasn't warned it's customer's and I'm still none the wiser how these fraudulent charges occurred. I even spoke to the so called viobuzzy2 helpdesk and got nowhere.

Absolute scam and I will lodge s TIP complaint if these charges aren't reversed.

CrapTV · ‎2017-08-10

Your TIO reference number is: 2017/08/06938

DOD0909 · ‎2017-08-10

Can you please update me?

Aman_B · ‎2017-08-11

My sincere apologies @CrapTVfor the inconvenience caused. I totally understand your concern and frustration with this. Since the enquiry has already been escalated to TIO a case manager will be in contact with you in the given time frame.

__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button

Aman_B · ‎2017-08-11

Hi @DOD0909, Are you able to PM me → http://yesopt.us/pmaman your full name, Optus number & date of birth so we can take a look into this?

__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button

petergdownload Esteemed Contributor	79 Kudos
Paddylee Trusted Contributor	75 Kudos
Yeldarb Esteemed Contributor	63 Kudos
Jeneral__Pain Trusted Contributor	54 Kudos
Ray_YC Online Community Manager	49 Kudos

Mobile

Re: Viobuzzy scam

Re: Viobuzzy scam

Re: Viobuzzy scam

Re: Viobuzzy scam

Re: Viobuzzy scam