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New Contributor
New Contributor

Re: Viobuzzy scam

I've disputed this twice already and still no response from Optus. I have transcripts of both live chats. Optus hasn't warned it's customer's and I'm still none the wiser how these fraudulent charges occurred. I even spoke to the so called viobuzzy2 helpdesk and got nowhere.

Absolute scam and I will lodge s TIP complaint if these charges aren't reversed.

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New Contributor
New Contributor

Re: Viobuzzy scam

Your TIO reference number is: 2017/08/06938

 

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New Contributor
New Contributor

Re: Viobuzzy scam

Can you please update me?

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Moderator
Moderator

Re: Viobuzzy scam

My sincere apologies @CrapTVfor the inconvenience caused. I totally understand your concern and frustration with this. Since the enquiry has already been escalated to TIO a case manager will be in contact with you in the given time frame.


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Moderator
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Re: Viobuzzy scam

Hi @DOD0909, Are you able to PM me → http://yesopt.us/pmaman your full name, Optus number & date of birth so we can take a look into this? 


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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