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New Contributor
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Victim Of MIA Sphere live scam

Just got my bill and have been charged with two amounts totaling $13.98 for MIA Sphere live content services. I did not use this or request this service. Tried to use the 24/7 chat line just now but it seems not to be working. This is charge needs to be removed from my bill. Who and how do I go about this? What is Optus doing to prevent these scams from happening?

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Crowd Champion
Crowd Champion

Re: Victim Of MIA Sphere live scam

Hi

Click on this post for all the info you require:

https://yescrowd.optus.com.au/t5/Billing/Billed-for-scam-subscriptions/m-p/378514#M1994/jump-to/firs...

 

Dave


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Moderator
Moderator

Re: Victim Of MIA Sphere live scam

Hi @DW_67 - Looks like you have been subscribed to a premium service. Could you please PM me Here your full name, mobile number and date of birth so I can look into this? We may need to have this investigated by the content provider and can also bar all premium service providers so this doesn’t happen again.


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