Hi, im currently at 6 months of my lease plan and wanting to upgrade to a different phone. I was told i would have to pay the early termination fee and a handset fee, but do not understand why i have to pay the handset fee if i am wanting to give it back and upgrade to a new phone and more expensive plan?
Hmm I don't understand that either. Have you got a copy of the CIS for your plan as the information below pertains to a leased iPhone 8. There is no information on upgrading the phone just the plan.
Edit: The CIS for this plan does actually say you need to pay the phone out if you cancel before 12 months. Upgrading the plan may be the only option.
This is the $69 promo plan but I assume the cancellation terms are the same. Unfortunately it also says you keep the phone if you cancel in the first 12 months. Was it a new phone you wanted specifically or was more data an issue as well?
Edit: At 12 months it looks like you get an option to upgrade your handset early with a one off $99 fee and you need to return the phone in good condition.