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2017-12-29 06:08 PM
I have placed an order for an online upgrade on the 18th of December. I received a temporary order email and thats it. Every time I try and call I am on hold for over an hour and no one answers?
2017-12-29 07:11 PM
How do you go with chat?
2017-12-30 10:06 AM
Yeah I have spoken to them and they said to call a number that says there is an hour and half wait and your call might not be answered.
2018-01-02 08:21 PM
That is a long time to be waiting, have you received any calls/texts about your order? Further follow up may be required, please feel free to send me a private message with your order number, full name and DOB so we can check the notes.
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