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New Contributor
New Contributor

Upgrade talk time

I want to upgrade my plan
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Esteemed Contributor
Esteemed Contributor

Re: Upgrade talk time

That shouldn't be a problem. Have a word with sales if you can get through to them.

https://www.optus.com.au/for-you/support/answer?id=1371 

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New Contributor
New Contributor

Re: Upgrade talk time

I didn’t think they would take my call. What is best number
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Esteemed Contributor
Esteemed Contributor

Re: Upgrade talk time

Try 1300 417 220 failing that messaging might be the only option as explained on the first link I posted.

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Online Community Manager
Online Community Manager

Re: Upgrade talk time

Hi Adamshe,


You should be able to upgrade your plan (just plan right, not phone as well?) via the My Optus app.


Service --> Settings --> Plan --> Change plan


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