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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

USAOz
Occasional Contributor
Occasional Contributor

Unbilled usage

Ever since the "upgrade" on the Optus website from 28 July I have been unable to view my unbilled usage data details as I was able to do BEFORE the "upgrade".

 

Is it hiding somewhere or has Optus deleted this VERY useful feature that I need fo tax purposes to allocate calls to the correct personnel and accounts.

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petergdownload
Honoured Contributor
Honoured Contributor

Re: Unbilled usage

You can't allocate something you haven't paid for, for tax purposes.

 

Get the bill, claim the deductions ?

 

Regards

 

Peter Gillespie

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USAOz
Occasional Contributor
Occasional Contributor

Re: Unbilled usage

You missed my point entirely and your answer did NOT address the question / problem created by Optus' so called upgrade which has removed the already limited download ability for call data details.

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petergdownload
Honoured Contributor
Honoured Contributor

Re: Unbilled usage

I can't fix the Optus website. I was just suggesting the information is still available, just at the end of the month - there's often more than one way to solve a problem, but I accept mine doesn't help you.

 

Regards

 

Peter Gillespie

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