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New Contributor Tsang
New Contributor

Unauthorize Service Charge Out

Dear Customer Service,

 

Thanks to let me know why I get charge out the following on my account without my consent or approve.

 

Optus Sport on 27 Jul to 26 Aug

Oznfun MIA Sphere Live P/O on 28/4, 05/05, 12/05, 19/05, 30/06, 07/07, 14/07, 21/07

Pink Tube on 28/6, 05/07, 12/07, 19/07

 

Regards,

 

Victor

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2 Replies
Crowd Champion Davelew
Crowd Champion

Re: Unauthorize Service Charge Out

Hi

For the premium SMS charges just search "MIA SPHERE' on this forum.

For Optus Sports and to try to get you money refunded for the other charges you will need to contact Optus by phone or online chat.

Dave


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Moderator Aman_B
Moderator

Re: Unauthorize Service Charge Out

Hi @Tsang, apologies for the inconvenience. Are you able to PM me → http://yesopt.us/pmaman me your full name, Optus number & date of birth so we can take a look into this?


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