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New Contributor AaronCha
New Contributor

Unable to make and receive a call

just unable to make and receive a call.

it's Galaxy S7.

 

I can access to the internet that mobile data seems to be okay.

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Trusted Contributor
Trusted Contributor

Re: Unable to make and receive a call

We'll assume you have put a phone SIM into it, and not a broadband SIM.

 

It's tempting to blame the SIM outright, but is the phone showing 4G? Is it attempting to do a 4G volte call, that fails? Can you lock it to 3G in the whatever setting?

 

What do I know?

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Respected Contributor
Respected Contributor

Re: Unable to make and receive a call

You in WA or Perth? Saw 2 other posts just like this, I'm assuming some sort of outage

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I do not represent Optus. The views, opinions and advice expressed in my posts are my own
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